Effective Date: 8 October 2025
Last Updated: 8 October 2025

This Privacy Policy explains how IteraNova, d.o.o. (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit our website https://www.itera-nova.com.

1. Controller

IteraNova, d.o.o.
Drevesniška ulica 29A,
2327 Rače, Slovenia
Email: info@itera-nova.com
Website: www.itera-nova.com

Represented by: Andraž Kralj, CEO

2. Purposes and Legal Bases of Processing

We process personal data only for purposes necessary to operate and improve our website, respond to inquiries, and comply with legal obligations:

• Contact form submissions (name, email, message) — Purpose: to respond to your inquiry. Legal basis: consent (Art. 6(1)(a) GDPR) or steps at your request before entering into a contract (Art. 6(1)(b) GDPR).
• Search performance monitoring via Google Search Console and Bing Webmaster Tools (aggregated, non-identifiable metrics such as impressions, clicks, indexing status) — Purpose: to monitor and improve site visibility and performance. Legal basis: legitimate interests (Art. 6(1)(f) GDPR).
• Technical operation & security (server logs, basic technical data) — Purpose: to ensure availability and security of the website. Legal basis: legitimate interests (Art. 6(1)(f) GDPR).

3. Categories of Personal Data

• Identification & contact data: name, email address (when you contact us).
• Communication content: message details you provide.
• Technical data: IP address, user agent, timestamps (via server logs for security/diagnostics).
• Aggregated search metrics: non-identifiable data from Google Search Console and Bing Webmaster Tools.

We do not intentionally collect special categories of personal data.

4. Cookies and Analytics

Our website uses only essential cookies required for technical operation. We do not currently use analytics, marketing, or profiling cookies. Google Search Console and Bing Webmaster Tools analyze data collected by their search engines and do not place tracking cookies on your device via our site. If we introduce analytics or marketing tools in the future, we will update this Policy and request consent where required.

5. Data Retention

We retain personal data only as long as necessary for the stated purposes or as required by law. Contact form messages are typically retained for up to 12 months after the inquiry is resolved, unless a longer period is required for legal or operational reasons.

6. Disclosure to Third Parties

We do not sell or rent personal data. We may share data only with trusted service providers acting on our instructions and subject to confidentiality:

• Web hosting and IT maintenance providers (site operation and security).
• Email service providers (handling contact form communications).

No data is transferred outside the European Economic Area (EEA). If this changes, we will implement appropriate safeguards in accordance with GDPR.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of Internet transmission or electronic storage is 100% secure.

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data;
• Rectify inaccurate or incomplete data;
• Request erasure (“right to be forgotten”);
• Restrict processing in certain cases;
• Data portability;
• Object to processing based on legitimate interests;
• Withdraw consent at any time (without affecting prior processing).

To exercise your rights, contact us at info@itera-nova.com.

9. Right to Lodge a Complaint

You may lodge a complaint with the competent supervisory authority:
Informacijski pooblaščenec (Information Commissioner), Dunajska cesta 22, 1000 Ljubljana, Slovenia — www.ip-rs.si.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, indicating the date of the last update.

11. Contact Us

For questions regarding this Privacy Policy, please contact:

IteraNova, d.o.o.
Drevesniška ulica 29A,
2327 Rače, Slovenia
Email: info@itera-nova.com
Phone: +386 31 459 816